Having your site cleared is very easy!

All we need is:

Your site’s URL

FTP or SSH host

FTP or SSH username

FTP or SSH password

FTP stands for File transfer Protocol and SFTP for Secure File Transfer Protocol. This is a connection mechanism used to log into servers to edit/add/remove files. We need this to log into your site and begin the cleanup process. If you do not know where to find your FTP/SFTP information, please contact your hosting provider.